We are more than happy for you to pick up your order from our retail store. The address is:
186 Bondi Road, Bondi 2026
There's a few things you need when picking up your order:
- A copy of your tax invoice
- A valid photo i.d e.g drivers licence
- The persons who's order it is, must be picking up the goods
- Customers must follow all current COVID-19 restrictions applicable to our location during collection
We will only allow you to pick up items if the above points are met.
Orders will be ready for pick up within 1 business day after the order is placed - often sooner. We will notify you when it is ready for pick up.
If its a matter of urgency we can often make it available for pick up earlier but please arrange this prior to placing any order.
Orders for collection at the Surf Culture Bondi location must be collected within 7 days of you being given notice by automated email or by phone that your order is available for collection.
During the month of December orders must be collected within 72 hours of being given notification that your purchase is ready for collection. If your order is not collected within this time, Surf Culture has the right to allocate those goods to another customer and re-order the goods for you if available from our suppliers.